Anne and Carolyn met back in 2017 when they both had their own small businesses, it did not take them long to appreciate that they worked well together and it would make sense to "combine" their skills and experience, from the very beginning they knew they wanted to grow the business to be more than just themselves, and to do that they needed to build a great team and find a great place to build it.
Shortly afterwards they moved to new offices in Bartley and from this amazing location, there is now a team of more than ten, all able to offer the variety of tailored solutions detailed below.
We work with clients in many different industries, from a small amount of assistance helping them to submit their own VAT returns, to full day to day management of their accounts, or even managing customer support desks. We have worked with new businesses helping them to get started and worked with established companies who might have got a bit behind with submissions, want to move to software or already have software but it's got in a mess.
So, if you feel you need some help and you are not sure where to start, give us a call for a completely free (no jargon) chat about what you might need.
We don’t offer a service, we find out what you need and tailor a solution that works for you, whether you would prefer a bookkeeper in your office, or want us to help you do your own bookkeeping, we can do as little or as much as you need us to, or that your budget allows.
We prefer to embrace the new digital age in accounting, and encourage our client’s to work with document management software, it makes life easier for everyone and you don’t need to keep 7 years of dusty paperwork. If you are starting out with a brand new business, but a bit overwhelmed, come and talk to us, we’ve been through it ourselves, we will help guide you through all the necessary requirements, and if we can’t help we will know someone that can.
"We have been thrilled since Combined Cloud took over our book-keeping and payroll functions. Celia’s daily attention to detail ensures smooth running of our systems, Carolyn’s input at finalising our books and Anne’s payroll process each month alleviates pressure and time for me as a small business owner this is invaluable."
- Tonya Loades, Bartley West
Whether you are a single Director employee, or you have a whole team of people working for you, we have the skills to help you with your payroll requirements, it could be weekly or monthly, salaries or variables, the cost of outsourcing is often a lower cost than spending the time yourself and paying for the software, we can help you set up your pension, complete the necessary confirmations, deal with HMRC queries – we have a hotline! (No we wish we had a hotline – in reality we spend a lot of time listening to their lovely hold music)
"I can highly recommend Combined Cloud for payroll, they take care of all our requirements and it's a smooth and hassle free service."
- Simon Murrels, Accountancy Solutions
We work with our clients in a variety of ways to offer support with systems and helping them to run their businesses smoothly, need a connection between your CRM and your accounting system, or maybe a fully functioning Help Desk to be the first point of contact for your customers. We have experience of working with a whole host of different softwares, from signing terms and conditions, to broadcasting to your customer base, again we can build a service that fits your requirements.
"Combined Cloud have seamlessly integrated into my operations, becoming an invaluable extension of my team. Professional, friendly and great at problem-solving, I would highly-recommend their exceptional admin support services to anyone."
- Ritchie Clapson, propertyCEO
There are different options for credit control, we can work confidentially as part of your team, so your customers believe they are being chased by your own Credit Controller, using over 30 years’ experience we build relationships with your customers and request payments in a persistent but polite manner, we can honestly say we have never lost a client a customer (unless they wanted to lose them!)
Alternatively, we can let your customers know there is a third party involved, sometimes it might need that change in tactics. From an initial call before the invoice is due to ensure it will be paid on time, to taking action through the small courts and enforcement, we can again do as little or as much as you want.
"In my opinion you and your team have gone above and beyond in this matter. It is a clear example of the commitment you have to the Credit Control process and the way in which you show true ownership of our ledgers and the management of them. I could not have had a better service."
- Leading London Law Firm
We can do online training sessions, or in the room sessions, either on a one-to-one training or groups, we work with accounting software every day and are regularly training ourselves on upgrades and new functions, we can train on Xero or FreeAgent including document management software. If you are looking for other software training, let us know and we can usually find someone with the relevant knowledge.
"Carolyn has been a fantastic help in showing us around FreeAgent. She is very knowledgeable in this software and highly recommend speaking to Carolyn if you need any help with your FreeAgent account."
- Becky Edward, Edward Architecture